Leadership Strategies – The Facilitation Company manages the National Facilitator Database. To help you make informed choices in selecting facilitators, Leadership Strategies has implemented the following quality checks.

1. Facilitators in the National Facilitator Database have five quality designations.  The results of your search will always be sorted in designation order.

To encourage the use of Master Facilitators, Leadership Strategies provides a 100% money back guarantee on services when you select a Certified Master Facilitator and invoice for the service through National Facilitator Database.

2. Facilitators have entered an expertise self-rating to show their level of expertise choosing from over 70 service areas.

3. Facilitators have also entered information about past projects by service area.

4. Following the use of a facilitator invoiced through the National Facilitator Database, Leadership Strategies will contact the client to gather detailed feedback. The client feedback rating is based on the client’s response to the following question.

5. For all services invoiced through the National Facilitator Database, a Leadership Strategies relationship manager will:

• Confirm your choices of facilitators.
• Check availability of the facilitators.
• Connect you with the facilitator of your choice.
• Prepare a statement of work for the services you have requested.
• Invoice you as indicated in the statement of work.
• Follow-up with you for feedback on the service and recommendations for future assistance.
• Log your feedback on the National Facilitator Database.